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    Get In Touch.

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    Office Address

    99th, Arround St. Pku City, 28292, Riau United State

    Call Us

    +(880) 160 808 1408

    Mail Us

    info@biznov.com

    FAQ

    ask us
    anything

    It depends on the license you purchase. With a single-site license, you can use the theme on one website only. If you purchase an extended or unlimited license, you can use it on multiple websites without restrictions. Always check the license details before purchasing to ensure it fits your needs.

    Once you purchase a theme or plugin from Biznov.com, you’ll receive free updates according to your license type. Updates can be downloaded directly from your Biznov account dashboard. If you’ve activated the product with a valid license key, you can also update it automatically from your WordPress dashboard, just like any other plugin or theme.

    At Biznov.com, customer satisfaction is our priority. We offer a 14-day refund policy on WordPress themes and plugins if the product does not work as described or cannot be used due to a technical issue we are unable to resolve. Please note that refunds are not available for services such as digital marketing, SEO, web design, or graphics design once work has started, since these involve time and resources.

    Our ready-made websites and themes are built using Elementor, one of the most powerful and user-friendly WordPress page builders. This makes it easy for you to customize layouts, edit content, and design pages without any coding skills. Some of our themes may also support Gutenberg or other popular page builders, but Elementor is our primary choice for flexibility and ease of use.

    Biznov.com provides dedicated customer support for all premium themes and plugins. Our support includes:

    • Technical assistance with installation, activation, and updates

    • Bug fixing if you face any functionality issues

    • Guidance on basic usage and customization options

    Support is available through our ticket system and email, usually within 24–48 hours. Please note, advanced customizations or third-party plugin conflicts are not included in standard support, but we’ll guide you as much as possible.